At Business Badhega, we strive to provide a fair and transparent marketplace environment for both sellers and customers. Our cancellation policy is designed to balance the needs of all parties involved while ensuring the integrity of our platform’s ecosystem. Please read the following policy carefully before making a purchase or offering services on Business Badhega.
- Cancellation Timeframes:
– Customers may request a cancellation of their order within 24 hours of placing the order. Cancellations requested beyond this timeframe may not be eligible for a refund.
- Cancellation Time Frames
- Services with 2-3 Days Delivery Time:
- Cancellation must be requested within 1 hour of placing the order.
- Services with 4-7 Days Delivery Time:
- Cancellation must be requested within 2 hours of placing the order.
- Services with 8-15 Days Delivery Time:
- Cancellation must be requested within 3 hours of placing the order.
- Services with 16-30 Days Delivery Time:
- Cancellation must be requested within 4 hours of placing the order.
- Services with More Than 30 Days Delivery Time:
- Cancellation must be requested within 5 hours of placing the order.
- Exemption for Expedited Services:
– For services with a delivery timeframe of 1-2 days, the cancellation policy may not be applicable. Customers are encouraged to review the service details and delivery timeline before placing an order.
- Cancellation Process:
– To request a cancellation, customers must contact our customer support team through the platform’s messaging system and email support at the rate of businessbadhega dot com within the specified timeframe. Please provide your order details and reasons for cancellation to expedite the process.
- Cancellation Fees or Penalties:
– Cancellations initiated by customers within the allowable timeframe may be subject to a cancellation fee or penalty, depending on the circumstances. This fee helps compensate sellers for their time and effort invested in preparing for the service.
- Refund Policy:
– Refunds for eligible cancellations will be processed within a reasonable timeframe and issued using the original payment method. Please note that processing times may take min 20 days or vary depending on the payment provider and bank. Refund requests shall not be entertained after the work has been shared with you in the event of change of mind. Refer refund policy for more information.
- Exceptions to the Cancellation Policy:
– Exceptions to the cancellation policy may be considered in extenuating circumstances, such as force majeure events or unforeseen emergencies. Customers must provide valid documentation or evidence to support their request for an exception.
- Seller Protection Measures:
– Sellers are protected against unjustified cancellations through our review process and may be compensated for any losses incurred due to cancellations outside of the allowable timeframe. Sellers may also have the option to dispute cancellations deemed unreasonable.
- Communication and Transparency:
– We encourage open communication between sellers and customers regarding cancellations to resolve any issues amicably. Both parties should adhere to our platform’s policies and guidelines and communicate respectfully throughout the process.
- Policy Enforcement:
– Business Badhega reserves the right to enforce the cancellation policy and take appropriate action against users who violate its terms. This may include account suspension, termination, or other disciplinary measures as deemed necessary.
- Policy Updates:
– Business Badhega may periodically review and update the cancellation policy to reflect changes in market dynamics, user feedback, or regulatory requirements. Any updates to the policy will be communicated to users through our website or other official channels.
By using Business Badhega’s platform, you agree to comply with the terms and conditions outlined in this cancellation policy. If you have any questions or concerns regarding the policy, please contact our customer support team for assistance.