Resolution Centre
At BusinessBadhega, we are committed to providing a seamless and hassle-free experience for both buyers and sellers. Our Resolution Centre is designed to help you resolve any issues that may arise during your transactions, ensuring a fair and transparent process.
When to Use ? 🔽
You can use the Resolution Centre for various issues, including but not limited to:
Order Discrepancies: If the delivered service or product does not match the agreed-upon terms.
Payment Issues: If there are problems related to payment, refunds, or transaction failures.
Service Delays: If there is a significant delay in service delivery without proper communication.
Quality Concerns: If the quality of the service or product is not as expected.
Miscommunication: If there are misunderstandings or miscommunications between buyers and sellers.
How to Use ? 🔽
Disputes
The Disputes section is specifically for addressing issues related to services and projects. Follow these steps to utilize the Disputes section:
Steps:
- Dashboard: Go to your dashboard after logging in.
- Disputes Icon: Click on the “Disputes” icon in the left side panel.
- Create Dispute: Click on “+Create Dispute” and select the relevant project/service.
- Fill Details: Enter the reason and describe your dispute.
- Submit: Click on “Send Dispute” to submit and track your dispute
Help & Support ✅
The Help & Support section is for any general help or support you might need. Whether it’s a question, feedback, or a technical issue, you can reach out to us through this section.
1. Access Help & Support:
- Log in to your BusinessBadhega account.
- Go to your dashboard.
2. Click on the “Help & Support” Icon:
- Find the Help & Support icon on the left side panel of your dashboard.
- Click on the “Help & Support” icon to open the support section.
3. Submit Your Request:
- Describe the help or support you need.
- Attach any relevant documents or screenshots if necessary.
4. Submit the Request:
- Click on the “Submit” button.
- Our support team will review your request and respond promptly.
Tips for Using the Resolution Centre
Be Clear and Concise:
Provide a detailed description of the issue and any relevant evidence to support your case.
Communicate Effectively:
Use polite and professional language while communicating with the other party.
Follow Up:
Regularly check the Disputes Centre for updates and respond promptly to messages.
Seek Amicable Solutions:
Aim to resolve the issue through mutual agreement before escalating to support.
Our Commitment
BusinessBadhega is dedicated to ensuring a safe and fair marketplace for all users. Our Disputes Centre is an essential part of this commitment, providing a structured and transparent process for dispute resolution. We strive to handle all cases impartially and with the utmost care, ensuring that both buyers and sellers can continue to trust and benefit from our platform.
If you have any questions or need further assistance, please contact our support team at Support@businessbadhega.com